Archive for the ‘News’ Category

There’s a wonderful women’s clothing shop in Mayfair Mall in Victoria called Femme de Carriere. ...

Could an employee satisfaction survey have prevented the BP disaster in the Gulf?  Maybe not, but perhaps it could have served as a useful early warning system. ...

In his March 24th blog post, “The Secret to Meaningful Customer Relationships”, Roger Martin, the Dean of the Rotman School of Management at the University of Toronto, wrote about using qualitative research to gain a deeper understanding of our customers.  We think his comments are spot on.   ...